Callirius Privacy Policy

Last Updated: October 21, 2022

Table of Contents

  • Scope of This Privacy Statement
  • The Categories of Personal Data We Collect
  • How We Collect Personal Data (Sources of Data)
  • How We Use (Process) Your Personal Data
  • How We Disclose (Share) Your Personal Data
  • Cookies and Other Technology
  • Your Rights and Choices
  • Verification
  • Security
  • Social Media, Public Forums and Links to Other Websites
  • Children’s Online Privacy
  • Data Transfers and Privacy Shield Frameworks
  • Changes to This Privacy Statement
  • EEA Data Protection Authority
  • How to Contact Us

SCOPE OF THIS PRIVACY STATEMENT

Callirius AG and its affiliated companies and subsidiaries (collectively, “Callirius”) respect your privacy. This Privacy Statement applies to personal data collected by Callirius through the www.callirius.com website, and other websites which we operate and on which we post a direct link to this Privacy Statement. In certain cases, this Privacy Statement applies to personal data collected by Callirius when Callirius makes this Privacy Statement or a link to the Privacy Statement available in a digital communication, paper form or in person (for example when attending an event).

Please also note that co-branded websites (websites where Callirius presents content together with one or more of our business partners) may be governed by additional or different privacy statements. Please refer to the privacy statement on those websites for more information about applicable privacy practices.

As used in this Privacy Statement, “personal data” means any information that relates to, is capable of being associated with, describes, or could be linked to, an identified or identifiable natural person (‘data subject’). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

THE CATEGORIES OF PERSONAL DATA WE COLLECT

To the extent permitted by applicable law, the categories and types of personal data collected directly from you may include, without limitation:

  • Contact information, including identifiers: Information used to communicate with you, such as first and last name, title, company name, email address, telephone number, and postal address;
  • Account and commercial information: Information that Callirius maintains in association with your account, such as your account number, username/user ID, password, payment information, purchase records, information about your use of the product or service, information about your registration or participation in a training, webcast or other event, your preferred language and other preferences, credit and billing status and support inquiries;
  • Professional or employment-related information: Information contained in your job inquiries or applications, such as resume, cover letter, age, education, professional history and contact details;
  • Internet or other similar network activity: Information collected when you visit a website, such as IP address, browsing history, information on your interaction with the website, browser type and language, operating system, location, date and time;
  • Location information: Information about your physical location, such as if you provide your postal address or based on your IP address if you visit a website; and
  • Inferences: Information drawn from the personal data collected above, such as what topics or may be interested in based on the areas of the website you visit or what products you may be interested in based on purchase records.

HOW WE COLLECT PERSONAL DATA (SOURCES OF DATA)

Callirius collects personal data directly from you and from other categories of sources as described in more detail below. The categories of personal data collected directly from you by Callirius include all of the categories identified above in “The Categories of Personal Data We Collect” section. Callirius collects personal data directly from you when you interact with us through our websites, including, without limitation, when you:

  • Create a user account (individual or corporate);
  • Make online purchases or register products;
  • Request support;
  • Register for or participate in a webcast, or other event;
  • Request information or materials (e.g., marketing material);
  • Participate in surveys or evaluations;
  • Participate in promotions, contests, or giveaways;
  • Apply for employment; or
  • Submit questions or comments.

Personal data we collect online may also be combined with personal data you provide to us through offline channels such as through a call center, during an interview or in conjunction with a Callirius event you attend. We may also collect information indirectly from you relating to your use of our websites and response to our emails through the use of various technologies. The categories of personal data collected in this manner are what we refer to above as Internet or other similar network activity and inferences. Collecting information in this manner allows us to analyze the effectiveness of our websites and our marketing efforts, personalize your experience and improve our interactions with you. For more information about the technology we employ for these purposes, see the “Cookies and Other Technology” section below. We may also supplement the personal data we collect from you with additional personal data we receive from third parties, such as your employer, our customers, and our business partners where you purchase any of our products or services through such business partners. The categories of personal data we receive from this type of third party includes account and commercial information and professional or employment-related information. We do this to help us improve the overall accuracy of the information and its completeness and to help us better tailor our interactions with you. From time to time, we may collect contact information through other sources, such as list vendors. When we do so, we ask the vendors to confirm that the information was legally acquired by the third party and that we have the right to obtain it from them and use it.

HOW WE USE (PROCESS) YOUR PERSONAL DATA

Callirius may use personal data we collect about you to:
  • Identify and Authenticate You. We use your personal data to verify your identity when you access and use our services and to ensure the security of your personal data. This includes your creation of an account that is associated with your personal data.
    • The personal data that may be collected and processed for this purpose includes: name, title, company name, email address, telephone number, postal address, account number, username/user ID, password, preferred language and preferences. We process this information in order to comply with our contractual obligations to you. In other cases, it is in our legitimate business interests to be able to identify and authenticate you.
  • Fulfill Your Requests. If you request something from Callirius, such as a product or service, a call back, a newsletter subscription, or specific marketing or other materials, we use the personal data you provide to respond to your request. We or our representatives may also contact you as part of customer satisfaction surveys or for market research purposes. Where required by applicable law, we will obtain your consent before sending marketing messages.
    • The personal data that may be collected and processed for this purpose includes: name, title, company name, email address, telephone number, postal address, account number, username/user ID, payment information, purchase records, information about your use of the product or service, information about your registration or participation in an event, your preferred language and other preferences, credit and billing status, and support inquiries. We process this information in order to comply with our contractual obligations to you when responding to your requests. In other cases it is in our legitimate business interests to be able to provide customers and prospective customers with information, goods, or services they request.
  • Provide You with Information About Our Products, Services and Events.
    • Callirius may use your personal data to notify you about product and service offerings as well as events that we believe may be of interest to you. Callirius also may use your personal data to respond directly to your requests for information, including registrations for newsletters or other specific requests.
      The personal data that may be collected and processed for this purpose includes: name, title, company name, email address, telephone number, postal address, account number, username/user ID, payment information, purchase records, information about your use of the product or service, information about your registration or participation in an event, your language and other preferences, credit and billing status, and support inquiries and location information and inferences. It is in our legitimate business interests to be able to provide customers, prospective customers, and the public with information about our products, services, and events.
  • Provide Support and Customer Service. We use your personal data to provide support for products or services you have obtained from us and answer other questions. In the course of providing technical support to you, we may sometimes have incidental access to data that you have provided to us or data that is located on your systems. This data may contain information about you, or your organization’s business, employees, customers, partners, or suppliers. This Privacy Statement does not govern our access to or handling of this information. The conditions regarding the handling and processing of that data is covered by the applicable agreement between you and Callirius.
    • The personal data that may be collected and processed for this purpose includes: name, title, company name, email address, telephone number, postal address, account number, username/user ID, payment information, purchase records, information about your use of the product or service, information about your registration or participation in an event, your language and other preferences, credit and billing status, and support inquiries. We process this information in order to comply with our contractual obligations to you.
  • Process Your Job Application. When you apply for a position at Callirius AG, we use the personal data you provide for the purpose of assessing your application, considering you for future positions and carrying out human resources functions in accordance with applicable law. Callirius will share the personal data you supply during the application process with internal human resources professionals as well as professionals in our business functions who are participating in the application and interview process.
    • The personal data that may be collected, shared, and/or processed for this purpose includes: name, title, company name, email address, telephone number, postal professional or employment-related information; internet or other similar network activity; location information; and inferences.
  • Callirius may disclose personal data as required by law or legal process, such as responding to a duly authorized and lawful request of a police or public authority (including to meet national security or law enforcement requirements), to enforce or protect the rights of Callirius, when such disclosure is necessary or appropriate to prevent physical harm or financial loss as permitted by applicable law, or in connection with an investigation of suspected or actual illegal activity.
    • The categories of personal data we may disclose to these third parties include: contact information, including identifiers; account and commercial information; professional or employment-related information; internet or other similar network activity; location information; and inferences.
  • Callirius may disclose personal data in the context of a business transaction involving part or all of Callirius, such as a merger, acquisition, consolidation, or divestiture. Such a transaction may involve the disclosure of personal data to prospective or actual purchasers, or the receipt of it from sellers. It is Callirius practice to seek appropriate protection for information in these types of transactions. Following such a business transaction, you may contact the entity to which we transferred your personal data with any inquiries concerning the use of that information.
    • The categories of personal data we may disclose to these third parties include: contact information, including identifiers; account and commercial information; professional or employment-related information; internet or other similar network activity; location information; and inferences.
  • Callirius may also disclose personal data to its affiliates and subsidiaries, for the business purposes described above, and transfer personal data to countries where Callirius conducts business in accordance with the “Data Transfers and Privacy Shield Frameworks” section of this Privacy Statement.
    • The categories of personal data we may disclose to these third parties include: contact information, including identifiers; account and commercial information; professional or employment-related information; internet or other similar network activity; location information; and inferences.

COOKIES AND OTHER TECHNOLOGY

When you visit our websites we may automatically collect information such as your IP address, browsing history, information on your interaction with the website, browser type and language, operating system, location, date and time (i.e., the category above referred to as Internet or other similar network activity). We may also use cookies to collect information as you navigate our partners and service providers to protect such information from unauthorized access, use and disclosure.

SOCIAL MEDIA, PUBLIC FORUMS AND LINKS TO OTHER WEBSITES

Callirius may provide social media features that enable you to share information with your social networks and interact with Callirius on various social media websites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media websites with which you interact to make sure you understand the information that may be collected, used, and shared by those websites. Our websites may make chat rooms, forums, blogs, message boards, and/or news groups available to its users. Remember that your comments and posts become publicly available, and we urge you to exercise discretion when submitting such content. Our websites may contain links to other websites. Callirius does not control and is not responsible for the information collected by websites that can be reached through links from our websites. If you have questions about the data collection procedures of linked websites, please contact the organizations that operate those websites directly.

CHILDREN’S ONLINE PRIVACY

Callirius products and services are not directed to children and Callirius does not knowingly collect online personal data from children under the age of 16. If you are a parent or guardian of a minor under the age of 16 and believe that he or she has disclosed personal data to us, please contact us via our general website inquiry form or as described below under “How to Contact Us.”

DATA TRANSFERS

Callirius is a global organization, with legal entities, business processes, and technical systems that operate across borders. Callirius may transfer your personal data to other Callirius entities in Switzerland, Europe and elsewhere. Other countries may not have the same data protection laws as the country from which you initially provided the information. Where required by applicable law, we have put in place appropriate safeguards (such as standard contractual clauses approved by the European Commission) in accordance with applicable legal requirements to ensure that your data is adequately protected. When transferring your personal data internationally, Callirius will protect your personal data as provided in this Privacy Statement. If you wish to obtain a copy of the relevant safeguards that are in place to protect the international transfer of your personal data, please contact us as described below under “How to Contact Us.”

CHANGES TO THIS PRIVACY STATEMENT

Callirius reserves the right to make corrections, changes or amendments to this Privacy Statement at any time. The revised Privacy Statement will be posted on this website. A notice will be posted on our homepage for 30 days whenever this Privacy Statement is changed in a material way, and the date of last update will be indicated at the top of the Privacy Statement. If you do not refuse the changes in writing within that notice period and you continue to use our websites, we consider that you have read and understand the Privacy Statement as changed, including with respect to personal data provided to us prior to the changes in the Privacy Statement. We encourage you to periodically review this Privacy Statement for any changes or updates.

EEA DATA PROTECTION AUTHORITY

If you are a resident of the European Economic Area and wish to raise a concern about our use of your personal data, you may direct questions or complaints to our general website inquiry form. Alternatively, you may contact your local supervisory authority.

HOW TO CONTACT US

We provided this information above in the “Your Rights and Choices” section, but remember that if you would like to exercise any of your privacy rights, you may do so via contacting us on our general website inquiry form. If you have any questions about Callirius privacy practices or use of your personal data, please feel free to contact us at info@callirius.com, via our general website inquiry form or by mail at:

Callirius AG

Churerstrasse 54

8088 Pfäffikon SZ

Schweiz